KEEPWIN · PROJECT INFORMATION
Quotation & Order Process
A clear written specification comes before a production commitment.
Updated 27 September 2026
Quote inputs
Provide the latest file revision, units, material grade, finish, quantity, critical dimensions, inspection needs and delivery destination. Estimates depend on these inputs. The quote should identify its currency, validity, taxes, freight, tooling and sample costs, and any exclusions.
Before acceptance
Confirm the supplier’s legal name and address, payment terms, agreed drawings, quantities, schedule and acceptance criteria. No website estimate or enquiry acknowledgement authorizes production. The written order confirmation establishes the agreed scope and any document order of precedence.
Samples and changes
Agree whether a sample, finish reference or first-article review is required and who approves it. A changed drawing, quantity, material or finish may change cost and timing. Obtain written acceptance of revisions before the affected work proceeds.
Payment and cancellation
Deposits, balance timing and payment method are agreed in the quotation. Request cancellation or a production hold promptly in writing. The parties must review work already performed, committed materials and tooling before agreeing any charge or refund; this page sets no blanket non-refundable rule.
Delivery
Lead time begins from the prerequisites stated in the order, such as payment, final files and sample approval. Shipping method, delivery term, importer responsibilities and handling of transit damage must be agreed. An estimated shipping date is not a guaranteed arrival date unless expressly agreed.
Project-specific agreement
Tool ownership, storage, maintenance, inspection records, warranties and any jurisdiction or dispute terms must be documented for the relevant order. Ask for clarification of missing items before authorizing work.